*
Not including batteries or battery replacement
work
TWO STAR SERVICE: Hours : 0900-17:00
hrs Monday-Friday Service:
Access to FREE PHONE Emergency call
out number.
Same day call out for calls logged
before 10:00 hrs
Next day call out for calls logged
after 10:00 hrs.
Travel costs included.
Labour costs included.
UPS Technical Support.
Excludes Batteries & Transformers.
One visit per annum for preventative
maintenance(8KVA and above).
Parts to the value of £200
inclusive.
(Excludes Batteries & Transformers)
THREE STAR SERVICE: Hours: 0800-2000
hrs Monday-Sunday Service:
As 2 Star but includes access to
weekend Emergency Telephone numbers.
FOUR STAR SERVICE: Hours: 24 hrs, Seven
days a week, 365 days-a-year. Service:
As 3 Star but includes access to
24 hr Emergency Telephone numbers.
On-site within 8 hours.
Special Contracts
If the standard contracts don’t
quite meet your requirements, please contact our
service department where we will make every effort
to tailor a contract to suit you.
Preventative Maintenance
Visits
Your UPS will receive a full service
by one of our experienced and fully trained engineers.
This will incorporate a visual inspection and electronic
testing of the UPS system and it’s environment,
with a detailed report being issued on the system’s
condition, highlighting any current or potential
problems.
